Need Help?
Please see the most common questions below.
If your question is not answered, use the contact form.
FREQUENTLY ASKED QUESTIONS
How do I give my students access to lessons remotely?
Under each video, there is an orange button that says “Generate Student Link.” Click it and then send the resulting link to your students. It allows them to access that lesson in 1-click, from anywhere, without needing to signup or create an account. Student links are available for school plans only.
Annual subscriptions are 12-months from when you place your order.
How can I pay for a subscription to the videos & lessons?
We currently accept credit/debit cards and school purchase orders (POs above $100). If you need a quote to generate a PO please contact us. POs can be sent to orders@generationgenius.com or faxed to: (707) 312-8176. Please note we do not accept PayPal, ACH or direct deposit at this time.
How do you work with the National Science Teaching Association?
The National Science Teaching Association (NSTA) is the world’s largest organization dedicated to promoting excellence in teaching science. NSTA works with us to select topics of our videos as well as reviews scripts for accuracy, clarity, and alignment to NGSS DCIs. They also approve videos before we release them. Working with NSTA allows us to maximize the effectiveness of the lessons.
Why do I need to create a password and a PIN?
The password is used to login. The PIN you create during checkout is used to make administrative changes to the account. This prevents students from accidentally making changes like upgrading or downgrading your subscription or changing your username to something silly.
Can I download all the teaching materials at once?
Yes. We make this available to subscribers on the manage account page (click on the gear icon, top right corner). You can access this page after subscribing.
Can I get a discount if I sign up for multiple years?
Yes! Multi-year school discounts are shown during checkout. Further discounts are also available for school districts. Contact us for a custom district quote.
What is your refund policy for the streaming videos & lessons?
We offer a 30-day money-back guarantee. This applies both to initial subscriptions as well as renewals. If your account renewed and you forgot, don’t worry, simply contact support within 30 days and the full payment will be returned. We send all subscribers reminder emails. Please note we do not accept refund requests beyond 30 days from the date of the payment in question.
Are the lessons supposed to be used in a certain order?
The videos are self-contained and do not rely on the information presented in other videos, so there is no specified order. Typically the curriculum you use sets the order/pace and teachers supplement their units with GG lessons. The beginning of the GG videos often include a background review of the topic, such as when learning about the causes of seasons, the video will first review Earth’s orbit and rotation.
What is the pricing if I teach more than one class?
Our current science classroom plan ($225/yr) is for one teacher and their class. If you are teaching multiple classes, that would fall under the school plan, which includes unlimited student share links.
Still have questions?
Feel free to reach us using the form
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Need more help?
ADDRES:
8790 East Via de Ventura #5527
Scottsdale, AZ 85258
PHONE:
480 – 808 – Easy Portuguese School (7836)
Email for Info:
eloilsonandrade@hotmail.com